One Horizontal, One Vertical, One Tower-Crane The wind and rain travel thousands of miles!
When asked if the maintenance of Tower-Cranes is complicated, Cheng Kaiqun of the Beijing-Tianjin Service Station of Zoomlion Construction Hoisting Machinery Branch said easily it is not complicated.
Tower-Cranes have become an indispensable equipment for modern construction, and are widely used in roads and bridges, electric energy, commercial super high-rises, group tower operations and other fields. It is precisely because of its importance that a slight failure will make the construction party anxiously overwhelmed. The structure of one horizontal and one vertical" seems simple, and a small problem may require checking dozens of lines.But for Cheng Kaiqun, who has accumulated more than ten years of technology, "not complicated" is the answer he gave. In a peaceful tone, it is not conceited, but full of self-confidence. Looking back on the maintenance experience on tower cranes with a height of one or two hundred meters for so many years, he really can't think of any problems he has encountered.
One day at midnight, the landing hook of a TC7052A-25 Tower-Crane was abnormal. After Cheng Kaiqun arrived at the scene, the problem was solved within an hour; And when he arrived, he almost reached out and picked up and the equipment returned to normal after a while; in the Beijing World Trade Center project, a device screen frequently reported faults, causing the device to fail to operate, although it took a little time. , but through cooperation with customers and company research institutes, the problem has been solved step by step.
"The service in Pakistan may be more challenging."
As an engineer of Zoomlion Beijing-Tianjin service station, Cheng Kaiqun mainly serves customers in Beijing and Tianjin and other regions, but this time, why did he go to Pakistan for after-sales service?
This time, the client in Beijing has undertaken a project in Pakistan, and the client asked me to serve by name, Cheng Kaiqun explained.
It was midsummer at that time, and the temperature in Pakistan was as high as 40°C. A tower crane that has been running continuously under the sweltering heat for a long time failed, and the construction party was very anxious. As usual, Cheng Kaiqun found the source of the problem not long after he arrived: the brake was broken. If it is normal, you can contact the nearest service station, and spare parts will be delivered soon.
But at that time, the domestic situation in Pakistan was severe, and there were many obstacles in scheduling.Although it is tense outside, the construction site inside is still busy. On the one hand, it is difficult to dispatch accessories, and on the other hand, it is urgent for engineering. In an extraordinary period, Cheng Kaiqun made a decisive decision to dismantle and change it!
After a day of busy work such as line modification and equipment processing, at noon the next day, the equipment started to move again. It goes without saying that customers are grateful to Cheng Kaiqun. His professional skills and courage have once again refreshed customers; perceptions of him.
After the equipment was repaired, Cheng Kaiqun had to stay on the construction site due to the tense local situation. During this one month stay, he was not idle either: he took the opportunity to conduct a comprehensive inspection of the tower cranes on the construction site. Find and solve more than ten problems, big and small. "Because I trust you, I call you every time I have a problem," the customer said jokingly to Cheng Kaiqun.
It is with dedication and superb skills that Cheng Kaiqun has continuously won the trust of customers. "Service work is like a zipper, connecting the company and customers at the same time. As a service staff of Zoomlion, he conveys the company information and connects customers all the time. Only by working conscientiously and serving customers wholeheartedly , in order to make customers more trust our products, more trust Zoomlion"! Cheng Kaiqun said.
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